Privacy Statement
Our Commitment
Davidsons fps is committed to maintaining the privacy and confidentiality of personal information. From 21 December 2002 new privacy laws apply to Davidsons fps and its related entities as a result of amendments to the Commonwealth Privacy Act 1988. As such, we will adhere to the National Privacy Principles (NPPs) when collecting, using, disclosing, securing and providing access to personal information.
Collection
Davidsons fps collects personal information about individuals, including our clients, persons associated with or employed by our clients, or our business contacts, to provide our professional services and to effectively manage our business relationships.
The types of personal information we collect may be business contact details or may involve detailed knowledge of an individual's financial or personal circumstances, depending on the particular service we are required to provide.
Use and Disclosure
Davidsons fps generally uses personal information to provide specified professional services, and to raise awareness about recent business-related developments that may be of relevance or interest. We may also share personal information internally within Davidsons fps and its related entities, in order to communicate information about our wide range of business services or latest business solutions.
Data Quality & Security
Protecting personal information is a priority at Davidsons fps. We take into account security and confidentiality when handling personal information in both the physical and electronic environment.
It is also important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time personal details change, please let us know so we can update our records.
We take reasonable steps to protect the information we retain from misuse, loss and from unauthorised access, modification or disclosure. We will not retain any of your information for any longer than it is required by us, except to satisfy legal requirements. We will destroy or de-identify your personal information when it is no longer required.
Access and Correction
You may access the personal information we retain and request corrections. This right of access is subject to some exceptions allowed by law.
Davidsons fps reserves the right to charge a fee for searching for and providing access to your personal information. In the event we refuse you access to your personal information, we will provide you with an explanation for that refusal.
We will endeavour to ensure that at all times the personal information about you that we hold is up to date and accurate. The accuracy of the personal information is dependant to a large degree on the information you provide and you should advise us if there are any errors in your personal information.
Identifiers
In some circumstances we are required to collect government identifiers, for example, your Tax File Number. We will not use or disclose this information other than when required to do so by law or, or when consented to by you.
Openness
We may use and disclose personal information for the purposes for which it was provided or secondary purposes in circumstances where you would reasonably expect such use or disclosure.
We may disclose personal information to third parties or external contractors carrying out functions and duties for and on behalf of Davidsons fps or its related entities. It is a condition of our agreement with each of our external contractors that they adopt and adhere to this privacy policy.
Anonymity
You may deal with us anonymously where it is lawful, practicable and reasonable to do so.
Sensitive Information
Without your consent, we will not collect sensitive information about you. Exceptions to this include where the information is required by law, or for the establishment, exercise or defence of a legal claim.
Privacy Complaints
If you wish to complain about any breach or potential breach of this privacy policy or the National Privacy Principles, you should contact us by any of the methods contained in this policy statement and request that your complaint be directed to the Privacy Officer. Your complaint will be considered within seven days and responded to accordingly. It is our intention to use our best endeavours to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.
Contact Details
Address:
The Privacy Officer
101 West Fyans Street, Geelong VIC 3220
Geelong, Victoria, 3220
Telephone: (03) 5244 6839
Facsimile: (03) 5222 5350
e-mail: info@davidsons.com.au
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